These Terms of Use define the terms and conditions for accessing and using the Focal Shift™ website, published by Steven De Jong.
Access to the website implies full and complete acceptance of these Terms of Use.
Focal Shift offers:
The work offered aims to help users see differently, clarify a situation or shift a point of view.
The services offered on Focal Shift:
No promise of results is made.
The support is based on:
Decisions made following the use of the website or its services are the sole responsibility of the user.
The AI Advisor is an exchange and reflection tool accessible in text mode and, depending on the available features, in voice mode. It is intended to:
When this feature is activated, voice mode relies on technical processing for transcription, understanding and audio output, which is necessary for the service to operate.
It does not replace, under any circumstances:
It must not be used in an emergency, distress situation, immediate danger, or whenever medical, psychological, legal, financial or safety-related assistance is required without delay.
The user undertakes to use the AI Advisor in a respectful and lawful manner, and in accordance with its intended purpose.
The welcome chatbot is a guidance tool available on all pages of the website, without requiring an account or identification. It is designed to help visitors identify the service or content best suited to their situation.
The welcome chatbot does not provide advice, does not deliver any form of support, and does not replace the AI Advisor, a healthcare professional, a therapist, or a legal or financial adviser.
Exchanges with the welcome chatbot are stored in encrypted form for a maximum period of 12 months, for the purpose of improving the service. The conditions of this processing are detailed in the Privacy Policy.
Focal Shift offers an online appointment booking service, accessible without a user account.
The visitor undertakes to:
Appointments are exchanges focused on clarification and putting things into perspective. They do not constitute a medical, psychological, legal or financial consultation under any circumstances.
The conditions for booking, cancelling and managing appointments are set out in the Terms and Conditions of Sale.
Focal Shift may offer the user a questionnaire as part of their support process, with the aim of generating a personalised perspective report.
The questionnaire may cover aspects relating to the user’s personal situation, experiences or feelings. Explicit consent is obtained before the responses are submitted.
The user undertakes to provide sincere information and not to use the questionnaire for any improper or abusive purpose.
The generated report does not constitute a diagnosis, professional opinion or recommendation. It falls exclusively within the scope of the perspective work offered by Focal Shift.
The website is accessible 24 hours a day, 7 days a week, except in the event of maintenance, technical constraints, unavailability of a service provider, or force majeure.
The publisher cannot be held liable for any temporary unavailability of the website or its services, including the AI Advisor, voice mode or some of their features.
The publisher makes every effort to provide reliable information and services. However, the publisher does not guarantee absolute accuracy, completeness, or the absence of errors, interruptions, latency or technical inaccuracies in the content and features offered.
The use of the information, content and services offered on the website is the sole responsibility of the user.
Focal Shift may not be held liable for:
The user undertakes to:
Any abusive use may result in the suspension, limitation or removal of access to the services.
Attempts to manipulate, circumvent or misuse the AI Advisor or the welcome chatbot are automatically detected, logged for security purposes and may result in the immediate suspension of access to the service without prior notice. The processing of this data is based on the legitimate interest of the publisher (GDPR, Article 6(1)(f)). The conditions of this processing are detailed in the Privacy Policy.
All content available on the website - including texts, images, concepts, structure and tools - is protected by intellectual property law.
Any reproduction, distribution or exploitation without prior written authorization is prohibited.
The user may request the closure of their account according to the procedures provided on the website or by contacting the publisher.
The effective closure of the account results in the loss of access to the services, features and content associated with the user account.
The effective closure of the account also results in the loss of unused credits, under the conditions set out in the Terms and Conditions of Sale.
The management of personal data is detailed in the website’s Privacy Policy.
The publisher reserves the right to modify these Terms of Use at any time.
The applicable Terms of Use are those in force on the date the website is consulted.
These Terms of Use are governed by French law.
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